Which type of CRM is better: one that is hosted online or one that is stored on your computer’s hard drive?
A CRM program that is stored on your hard drive is better, because you never have to back up your data; it’s stored online with the provider.
An online CRM is better because it is always the less-expensive option.
It depends on your personal preference and technological aptitude.
It doesn’t matter which one you choose; they’re all the same.
Likely, you’ll spend most of your time with CRM software on which one of the following activities?
CMA production
Data entry
Number crunching
Video production
This technology tool allows you to convert a photo of a document from a smartphone to a PDF.
CamScanner
Dropbox
Evernote
Skitch
Which one of the following statements about the legality of digital signatures is TRUE?
Digital signatures carry less weight than ink signatures.
Digital signatures carry more weight than ink signatures.
Digital signatures carry the same weight as ink signatures.
Digital signatures may not be used to transfer interest in real property.
This technology tool allows you to mark up digital photos to point out features or issues.
CamScanner
Dropbox
Evernote
Skitch
Which of the following is a cloud storage option?
ESIGN
Gmail
Google Drive
Skitch
What’s the primary advantage to storing documents on the cloud?
Easier printing
No advertising
Saves room on your hard drive
You can access data from anywhere
Most CRM software consists of three basic features. Which of the following is one of those features?
A CMA application
Area demographics
Communication tools
Label makers
According to the E-Sign Act, what must consumers do before electronic records can be used in the same way as hard-copy records?
Affirmatively consent to the use of electronic records
Have their signatures notarized
Have their signatures recorded
Provide 10 legible copies of their handwritten signature
What’s required to access transactional documents on the cloud?
A firewall security system
A laptop
An Internet connection
An iPad
Because Twila is a typical real estate agent, how does she use her CRM software?
Crunching numbers
Evaluating properties
Filing her taxes
Organizing her database
Why would a licensee use CRM software?
Crunch numbers
Evaluate properties for comparison purposes
File taxes
Organize contacts
Which of the following is a free tool created by Evernote that allows you to mark up digital photos?
CamScanner
Dropbox
GoogleAlerts
Skitch
Address books, the ability to organize contacts, and communication tools within the software itself are all key features of which technology tool?
Cloud storage platform
CRM package
Electronic transaction
Social media
Which of the following is a true statement about electronic documents and e-signatures?
Most consumers prefer hard copy signatures and paperwork.
Prior consent is required.
They’re becoming more common, though they’re still illegal.
They’re rarely used.
Which type of account does every Gmail user have, making it easy to share files between users?
CloudMail
Digital signature
Dropbox
Google Drive
If you’re obtaining consumer consent to use electronic documents in a transaction, you must obtain the consumer’s signature ______.
Electronically
From a notary
Handwritten in ink
In view of two witnesses
Which of the following technology tools allows you to share data within a secure, cloud-based system?
CamScanner
Dropbox
Evernote
Skitch
Linda just got a new CRM software package. Where will she most likely spend the majority of her time?
Data entry
Property evaluation
Tax filing
Video production
What’s a key consideration when evaluating online transaction management software?
How easy it is for clients to use
The amount of users the software already has
Whether electronic documents are legal
Whether your competition is using it
What does Skitch, a free tool created by Evernote, allow you to do?
Mark up digital photos
Populate MLS
Program your drone
Store data in the cloud
What major impact did the E-Sign Act have on digital signatures?
It gave them the same legal weight as signatures written in ink.
It made them illegal.
It made them legal for all purposes, except for the transfer of any interest in real property.
It made them more valid than traditional signatures written in ink.
Which of the following statements regarding the Act is TRUE?
It doesn’t get involved with consumer consent or the provision of disclosures.
It is only used by mortgage originators.
It must be used in conjunction with hard-copy duplicate documents.
It specifies how to obtain consumer consent and provide disclosures.
Which of the following statements regarding CRM software is true?
You can use your CRM software to determine which Group One members are mostly likely to refer you.
You can use your CRM software to estimate your likely annual income as a real estate licensee.
You can use your CRM to determine who from your sphere of influence is most likely to move within the next 12 to 18 months.
You can use your CRM to document whether or not individual members of your sphere of influence are responsive to your relationship-building efforts.
Which of the following is the most important, defining feature of CRM software?
The accounting software
The address book
The label maker
Video
When shopping for online transaction management software, which of the following must you take into account?
Only the cost of the software
The more bells and whistles, the better the product
Which software is most compatible with your needs
Which software state regulators require you to use
Which of the following is a major benefit of the E-Sign Act?
Electronic signatures are just as enforceable as handwritten signatures.
Electronic signatures are now eliminated for all real estate transactions.
Electronic signatures are now required for all real estate transactions.
Notarization is now automatic for real estate transactions.